About Springdale Water

Springdale Water Utilities

Our Mission, Vision, and Values


Our Mission

“To provide safe, high quality drinking water to our patrons and to responsibly treat and dispose of wastewater generated by those patrons and protect the public health.”

Our Vision

“To provide our communities value through having the best service at the best cost.”

Our Values

“Honesty, Integrity and Service”


About Springdale Water Utilites

In 1919 we were known as the Water Improvement District and Wastewater Improvement District. Over the years our identity became the Springdale Water and Wastewater Department and now Springdale Water Utilities.

Springdale Water Utilities (SWU) operates and maintains the public water and sewer systems in Springdale Arkansas as well as portions of Lowell and Johnson.  Water service is also provided to the cities of Elm Springs, and Bethel Heights.  SWU is managed by the Springdale Water and Sewer Commission, which was formed in 1963. The Water and Sewer Commission’s primary purpose is to provide adequate and dependable water and sewer service to all its users, consistent with good business practices, dedicated to preserving the health, safety, and welfare of all its users.

Springdale Water is municipally owned and is a non-profit organization.  We work very closely with the city of Springdale and its mayor.  However, Springdale Water is completely rate supported and receives no tax revenue from the city of Springdale.  Any increase in water or sewer rates must be approved first by the Water and Sewer Commission and then by the Springdale City Council.  Revenue from the sale of water is used to operate and maintain the water distribution and sewer collection systems, including storage tanks and pump stations.

Springdale Water Utilities does not treat water. SWU purchases water from Beaver Water District and distributes the water to our patrons.  We began purchasing water from Beaver Water District in 1963.  Beaver Water District provides high quality drinking water that meets or exceeds all federal and state regulatory requirements.

Every day, millions of people turn on their faucets, but give little thought to the water that streams out. Our employees are the skilled women and men responsible for bringing us our safe drinking water.

We look forward to serving you!

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